Important Security NoticeUpdate 12/27/2013:
Target has confirmed that this breach has included encrypted PIN numbers. While it is unlikely that the attackers will ever be able to use the PINs that they stole, you should come in to one of our locations to change your PIN if you are concerned. Also, please keep a close watch on your statement. If you notice any suspicious activity, please let us know as soon as possible.
You can read Target's latest update here, or you can browse their press room, where they have been updating regularly with more information.
Over 2013's holiday season, Target's computers were attacked and a large number of credit card numbers were stolen. It appears that many cardholders that shopped in Target's U.S. stores between November 27th and December 15th may have had their cards compromised. You can read their press release here.
At this point, we unfortunately don't know more than that. We expect to get a list of impacted members shortly. As soon as we do get that notice, we will send a replacement card to anybody that has been affected. There will be no cost to you for the new card, and as soon as you receive it you will simply need to activate it by calling 1-800-411-6390.
We understand that this time of the year is busy, and access to your funds is important. If your card is blocked because of this, we will send you a replacement as soon as possible. While you are waiting for your new card, your checks will still work, and you can still withdraw cash by coming in to any of our Member Service Branches. You can also request that your card is sent to you via FedEx (which typically takes 2 business days), but we do ask that you pay for shipping, which is $25.
As always, if you notice unusual activity on your account, please notify us as soon as possible so that we can dispute any fraudulent transactions. You are not responsible for fraud, and we process disputes as quickly as possible to help you get back on your way. However, there is a limited time period that we can file these disputes, so don't delay contacting us if you are concerned.
Of course, if you have any questions, don't hesitate to contact us or come in to a location.